Simply put, building with MB was a great experience from the first meeting to the final walk through. They were professional, friendly, accessible, and attentive to every detail as if they were building their own home. By being honest, accurate and timely, they turned our visions into reality with a process that was enjoyable and exciting. We have since recommended MB Builders to several others who are equally satisfied with the whole experience. We can’t say enough great things about Rich and his whole team!
Rob And Rita Burnett
We have had the pleasure of working with Rich and the wonderful staff at MB BUILDERS. No fewer than five very satisfied friends told us about them. With those glowing recommendations Vivian and I decided to meet with them. Rich and his company truly represent integrity and embody the real old fashioned trust of a handshake. They always did what they said they would and when they said they would.
People continually asked us how we were doing during the building process? Our answer was always the same. MB BUILDER made the whole journey enjoyable. From the first time we met them we were impressed by how they made us feel like we were totally cared for. The subcontractors that they use were not only very professional and polite but great craftsmen. We were constantly overwhelmed by the attention to detail and every time we came to look at something they had finished in the house it was better than they had promised.
We had a friend tell us that she wants to build another home just so that she can have MB BUILDERS do it. She enjoyed the process that much. Vivian and I now understand what she was talking about I would, and already have, highly recommend MB BUILDERS to anyone desiring to have a great building experience and a first class home done.
Dr. Terry And Vivian Riske
Our MB Builder experience was exceptional from start to finish! MB places value on active listening giving careful attention to the unique needs of their customer. Their commitment to two-way communications in the entire building process minimizes the frustrations common in building projects today MB selects and manages contractors with a strong work ethic which delivers high quality results.
They intentionally seek to delight and serve their customer, which is why I highly recommend MB. Coming from someone who has moved 32 times as an adult that says a lot!
When my wife and I moved to the Coeur d’Alene area, we wanted to purchase an acreage and build a home. MB Builders came highly recommended to us from several friends, and I phoned Rich at MB to see if he would look over a property we were interested in buying. Rich met me out at the property and gave me some great ideas about building on it. Unfortunately our plans to purchase the lot fell through, but I was very impressed with Rich and MB Builders.
Later that year we found a home with a great location on Hayden Lake, but it was in need of serious remodeling. Again, Rich met me out at the property and walked through the house with the two of us, then prepared a rough budget proposal for a remodel, before we even had made an offer. Once we purchased the house he walked through it with us again, getting an idea of how we wanted to live and the changes we wanted to make in the existing structure. He then prepared set of blueprints for the changes and went over them with us. Once we had decided on the final details of the remodel, we were presented with a detailed timeline and an itemized budget proposal.
The reputation MB Builders had that was passed along to me was for being “on-time and on-budget”, and nothing with our experience contradicts that. The part about the budget process I really appreciated was that Rich took the time to figure out what parts of the house were important to us, then focused on other parts of the remodel to save on expenses. The budget had choices built in to add some upscale items if we chose. Each month the budget was reconfigured to reflect the work that had been done, and every expense was itemized.
Quite honestly I spent a lot of time going through the house during the remodel, to the point I knew the entire MB staff by name. Our house was essentially gutted, and once it was down to studs Wayne found some flaws in the initial construction, then made sure it was framed to his specifications, as if it were a new house. MB used quality sub-contractors for all aspects of the job, and I was thoroughly impressed with the effort and attention that went to the smallest of details by everyone who worked there. When unforeseen things were found during the job, they were always documented, explained, and I was given a choice of ways to take care of the problem. The solutions to these problems usually involved what was best for us in the long run, not the quick-fix. Most importantly, we felt that all aspects of the construction were custom, and everything was built to suit our needs. When finishing something the way we wanted seemed to be a little harder and more time-consuming, that was still the way it was done.
The thing that impressed me the most about MB Builders was that each of the employees treated my house like it was their own. We had a couple of unusual ideas incorporated into our remodel, and Rich and his team were exceptionally willing to use some creativity in helping us make our ideas a reality. The team was always a phone call or a text away, and they were always accommodating to exploring our ideas. Everything was always organized and efficient, and there were never any phone calls about last minute items that were forgotten.
The finished product of our remodel is a home beyond any dreams we ever had. It is a 40 year old home that looks brand new, and is a joy to live in. We can’t thank MB Builders enough for making our dream home a reality. If I can add anything new to their reputation, it would be “personalized service, and attention to detail”.
We first met Rich and the MB Builders staff when they were in the process of building a home for my parents. As we looked for a home ourselves, we ended up purchasing a spec house from them and lived there for 9 years. We were so pleased in our dealings with MB that we chose them to design and build our current home. Rich had original ideas and was able to create a home that fit us perfectly. He was respectful of our budget, and worked hard to make specifics fit within it. We experienced reliability and professionalism, and they were a pleasure with which to work. In the business world today, I was most pleased with the honesty, fairness and trustworthiness I experienced in all my dealings with them. It is easy to say that MB not only cares about your satisfaction with your project or home, but your relationship with them and their character as well. It is without reservation that we would recommend MB to anyone looking to build a new home.